Frequently asked questions

From our Homepage, select the items you are interested in. Select color or size if applicable, and click ADD TO CART. When you are finished shopping, select CHECKOUT. Once your order is complete and your payment information is received, your selections will be shipped to you with the expected shipping date and tracking number information.

Unfortunately, TrendyPets Store only ships within Canada and the US. Delivery is free for 2023 as our first year of service.

No, all shippings are free for 2023 as our first year of service.

Our team will ship your orders within 2 business days and your order will take from 5-7 business days. Actual delivery time may vary and you may track your order from the the email we send to your inbox.

TrendyPets Store does not share your information with any other company for any reason. From time to time you may receive "Special Customer" offers from us.

TrendyPets Store is staffed with individuals who care about our customers. Submit your questions to our Contact Us page, and you will receive a prompt response from us.

At the time of CHECK OUT, you will be offered the choice of American Express, Visa, and MasterCard.